Business Travel Centre
Martesana Travel is able to offer different types of services and custom solutions based on individual customer requirements:
- traditional service via telephone or email (operators are accessible at personal email addresses and direct telephone lines);
- online technology platforms that enable company staff to manage bookings directly 24 hours a day;
- a dedicated on-site travel implant, with the option to have it managed either by internal staff or agency staff.
To summarize, our Business Travel services comprise:
IATA and low-cost airline reservations and ticketing
Through our reservation system (Sabre), we have access to all the information for the different airlines including schedules, availability and fares. Our computer system automatically searches for the lowest fares on the market.
It is also possible to apply fares negotiated directly by the company in accordance with the corporate Travel Policy. All of the information for the individual passengers is entered into our system through the Travel Profile.
Rail and sea ticketing
Rail and sea travel is managed by our staff who are in direct contact with Trenitalia and NTV and who single out the best available fares of the day (promo, flex, etc.). All bookings are ticketless and confirmation is sent directly to the traveller.
Martesana Travel offers schemes arranged directly with more than 1,000 hotels in Italy and abroad and with the most prestigious hotel chains at very advantageous corporate rates. Through the use of dedicated software, the voucher is sent automatically to both the hotel and the traveller once the booking is made.
Maximising the benefits stemming from the new VAT rules for all of the hotel services in Italy, any purchases made through Martesana Travel will guarantee VAT recovery with a significant reduction in administrative costs.
Our booking system uses an on-line connection with the major car hire companies. Martesana Travel has negotiated corporate rates for companies. Additionally, we provide travellers with full credit vouchers at our main partner Hertz, making car hire requests simple.
Consular visa procedures
Martesana Travel executes all of the procedures related to issuing consular visas in a timely fashion, working with the different diplomatic representative offices in Italy.
Martesana guarantees assistance at all the national and international airports. Additionally, arrangements can be made for private transfers, bus hire, charter aeroplane hire, tour guides and interpreters.
For emergencies outside of business hours, a dedicated representative of Martesana Travel is always available to ensure support in the case of changes to reservations or new bookings.